Back to World Congress 2024, Cartagena

FAQ

View the most frequently asked questions about ISAPS World Congress.

Welcome to the ISAPS World Congress 2024, Cartagena - we are glad that you are here.

We have put together a list of commonly asked questions that may be of help to you.
If you have any further questions, please get in touch with us via the contact form.

Before starting your registration, please read our terms and conditions.

Registration FAQs

The registration form for the ISAPS World Congress 2024, Cartagena will be available soon.

Delegate participation in this event is open to Board-Certified Plastic Surgeons, residents in a recognized plastic surgery training program, or ISAPS affiliates (office staff of ISAPS Members) only. ISAPS members can sign up their team members - nurses, assistants, managers and other non-surgeons you work with - for ISAPS Affiliate status. If you are not an ISAPS Member, you will be asked to upload proof of your certification or residency. Documents and final approval of registration and participation will be done by the ISAPS National Secretaries of the delegate’s country or by the ISAPS Membership Chair. Any delegates that fail to produce a satisfactory document will be automatically cancelled and refunded according to the cancellation policy (see paragraph on cancellation of registration). A 20% administrative fee will be retained from all refunds except for visa denials. 

Participation in this event is open to non-plastic faculty by invitation only and must be arranged beforehand with the ISAPS Scientific Committee. 

The registration link will lead you to a page where you can either log-in to an existing X-CD-account or create a new account.

Onsite

Full Registration includes the following:

  • Full Scientific and educational program 
  • Onsite exhibition and industry sessions 
  • All refreshment breaks during the Congress  
  • Entrance to the Opening Ceremony  
  • Access to the ISAPS World Congress 2024 digital platform and App 
  • ‘On demand’ access to a full scientific and educational program
  • CME Accreditation 

Virtual (ISAPS virtual attendance is currently an On demand service. This may be updated to 'Live' modality if there is sufficient interest).

  • Full Scientific and educational program
  • Access to the ISAPS World Congress 2024 digital platform 
  • The ability to ask questions to our faculty
  • ‘On demand’ access to a full scientific and educational program
  • CME Accreditation 

The Pre-congress courses on June 11, and The Business School on June 15 and social program are not included in the full registration and need to be booked in addition.  

Registering someone as an Accompanying guest allows them access to the Exhibition Hall where the refreshment breaks take place only.

Accompanying guests can't access the meeting rooms.

For social evening events you can add an additional ticket to your booking – you are allowed to book up to three tickets per function. 

(Note: Plastic surgeons and affilliates cannot be registered as APs/guests). 

Requests for refunds will be granted for cancellation until April 11, 2024 and must be emailed to registrar@isaps.org. No refunds will be granted for any reason thereafter, except in cases of failure to obtain a visa to enter Colombia (with documentary evidence from Embassy or Consulate) or COVID-19 / other travel restrictions imposed directly by the government of Colombia. 

In case of cancellation due to illness/accidents, we will require your medical certificate from a local hospital/doctor, including the delegate’s full name and dates of document creation. 

To ensure the refund application can be successful, the document should be from the few days before the trip and no later than 2 days after the trip departure.  

Refunds are at ISAPS’ discretion. 

A 20% administrative fee will be retained from all refunds except for visa denials.   

Please send an email to: registrar@isaps.org. 

A receipt is automatically sent to your email address once you have completed your registration. This is also your invoice. Please check your spam folder if you don’t receive this within an hour of registering. 

Registration will remain open throughout the event for both onsite and virtual attendance. If you miss the event, you will have the opportunity to register for On Demand access post-event. 

No, but if you log into your member profile and pay your 2024 dues, you will then be eligible for the discounted registration fee. 

Dues payments for 2024 opened on October 1, 2023, and payments made since that date cover the period from date of payment to December 31, 2024. For multi-year memberships, it will be December 31 of the years following. The membership year is from January 1 to December 31, 2024. 

No, registration for the ISAPS World Congress Cartagena 2024 is only included in the membership fee for current ISAPS Active First Members (2024). 

Yes, registration for the ISAPS World Congress Cartagena 2024 is included in the membership fee for current ISAPS Active First Members (2024). 

No, registration for the ISAPS World Congress Cartagena 2024 is only included in the membership fee for current ISAPS Active First Members (2024). 

As soon as you have applied and paid your membership fee, you will be able to access the Member fees to register for the Congress as a Pending Member. However, this will only apply if you register before May 31, 2024. 

In the event that your Member application is not successful, the application fee is not refundable, but you will still be able to attend the World Congress as a Non-Member. 

Join NOW! Do not wait if you would like to register as a new Member of ISAPS to attend the ISAPS World Congress Cartagena 2024 at a reduced fee! As ISAPS’ membership year is from January 1 to December 31, 2024, you do not save any money by renewing later in 2024. Your membership will still end on December 31, 2024.  

In the event of a double booking (where a participant has made two registrations for the event), ISAPS must be notified in writing on or before April 11, 2024, at registrar@isaps.org. The registration fee for the second booking will be refunded, minus a 20% administration charge. Refunds will not be given for double bookings after this date. No refunds will be issued for Congress ‘No-shows‘. 

We offer an “Accompanying Person Exhibition Only Ticket” that can be bought by a registered participant only. Alternatively, you can purchase a Day ticket which gives you access to both the Scientific Program and the Exhibition. 

No, the registration is only valid when the “Complete” button is clicked and full payment has been received. Payment can be made by the following credit cards: American Express, Discover, MasterCard, and Visa.  

General Event FAQs

Registration live: October 1, 2023 

Abstract submission deadline: November 6, 2023 | 6PM EST time 

Special registration deadline: January 11, 2024 | 6PM EST time 

Early-Bird registration deadline: April 11, 2024 | 6PM EST time 

Pre Congress date: June 11, 2024 

Congress live:  June 12-15, 2024 

The ISAPS World Congress 2024 will be held at Las Américas Convention Center. 

Address: Anillo Vial, Sector, Cielo mar, Provincia de Cartagena, Colombia.

We are offering some room allotments in hotels in Cartagena.

You can find out more on our Accommodation page.

Accommodation bookings for ISAPS World Congress 2024, Cartagena is offered only through direct bookings on our website, for the hotels Las Americas Torre del Mar and Las Americas Torre de Playa.

There is NO official housing or travel agency associated with the ISAPS World Congress.

We have been made aware that members of ISAPS have been receiving misleading messages related to our Congress in Cartagena. These messages are not from ISAPS and we are not associated with these companies. Please do not respond to those messages. We believe it is a scam.

One example we have received is from/subject line: 

Da: OPERATIONS GTE <operations@gtravelmanagement.com> 
Data: mer 21 feb 2024 alle 11:27 
Oggetto: Accommodation in Provincia de Cartagena, Colombia - June 11-15, 2024 - Convention Center of the Americas 

Contact the Global Travel Experts Team via our Call Centres: 
United Kingdom Office : (+44) 20 8123 9190 
Canada Office : (+1) 833 833 2107 
planning@gtravelhosting.com  

If you receive any message of this kind that is not sent from an @isaps.org email address, please delete it immediately. 

ISPAS systems have not been compromised and we have no evidence that this or any other company has accessed your data. 

If you have any questions or concerns, please do not hesitate to contact us at registrar@isaps.org 

Thank you for your help in keeping our ISAPS family safe from fraud and scams. 

 

RECORDING POLICY

Recording (photographic, video and audio) of the sessions and exhibit hall during the ISAPS World Congress is strictly prohibited. Our sessions are available to delegates to view On Demand, online after the Congress for a period of one year.

The unauthorized recording or capturing of videos accessible on the ISAPS on-demand platform, video library or any other ISAPS platform or communication channel, whether through video, audio, photography, or screenshots, is explicitly forbidden.

Scientific Program - Abstracts (inc. faculty’s)

Please read more on abstract submission for Cartagena 2024 and instructions for authors on our page here. 

No. The Call for Papers is open for Non-Members too. Please note that if you are not currently a Member of ISAPS, you will need to apply to become a member first in order to benefit from discounted Congress registration fees. Please check above in the Registration section.  

Yes. For the ISAPS World Congress Cartagena 2024 we are only taking abstract submissions from plastic surgeons or residents in a certified plastic surgery program only. Any submission(s) that are from other fields will not be considered for the Scientific Program. 

Submit your abstract online by clicking here.

November 6, 2023 | 6PM EST time. 

You can edit your abstract up until the above deadline date by going into your profile and editing your submitted abstract. 

Notification of your abstract status will be sent to you at the email address you used for submission in February 2024. If your abstract is, for any reason, not accepted, your registration will be refundable on request, less a $25 processing fee. Refund requests for declined abstracts can be submitted by no later than February 28, 2024. 

Scientific program – Other FAQs

An application has been made to the UEMS EACCME® for CME accreditation for the ISAPS World Congress 2024, Cartagena.

In order to gain any available points, delegates will need to complete a session evaluation AND the overall event evaluation form, both of which will be available via the app during and after the event.

Yes, there will be an On Demand archive available. More information regarding On Demand content will follow at a later stage.