Below is a talk from Julian Treasure, which forms part of the recommended resources for Module 1 (M1) of the ISAPS L.I.F.T. Program: Leading Self.
We learn how to read and write, but not how to speak and listen. Listening is untaught and usually unpractised. Our amazing human voice is marginalized as we communicate more and more through text, not spoken word.
Julian Treasure is a top-rated international speaker on sound and the critical communication skills of listening and speaking. In this popular talk, he teaches us to listen consciously and pay attention to speaking powerfully.