Can you and your team design an experience your patients actually-want to have?
Tom Peters, a Harvard business guru states, “Customers perceive service in their own unique, idiosyncratic, emotional and irrational terms. Perception is all there is.” We understand, when patients evaluate a product or service, they weigh its perceived value against the price. What consumers truly value can be difficult to pin down and psychologically complicated. Potential… Read More »
- Posted on: Jan 14 2019